What Is The Dress Code?
Our dress code is business casual with a focus on maintaining a professional appearance. For front-of-house staff, this means wearing black, non-slip shoes, black pants, and a white or black shirt. Kitchen staff should wear comfortable, clean uniforms provided by the restaurant. Please avoid any distracting accessories and ensure your uniform is clean and well-maintained.
When Will I Receive My Work Schedule?
Work schedules are posted every Friday for the upcoming week. You can check your shifts through our online scheduling tool. If you have any specific availability needs, please inform your manager in advance.
How Do I Request Time Off?
To request time off, please fill out the time-off request form available on our intranet site. Submit your request at least two weeks in advance to ensure we can accommodate it. Approval will depend on staffing needs and your current accrued leave.
How Do I Access My Employee Benefits?
You can access your employee benefits information through the HR section of our intranet site. There, you’ll find details about health insurance, retirement plans, and other benefits. If you have any specific questions, feel free to reach out to HR directly.
Is There Any Training Provided For My Role?
Yes, we provide comprehensive training for all new employees. Depending on your role, this may include on-the-job training, online modules, and shadowing experienced staff. Your manager will provide you with a training schedule and resources.
What Are The Expectations For Customer Service?
We strive to provide exceptional service with a touch of Southern hospitality. This means greeting customers warmly, anticipating their needs, and going the extra mile to ensure they have a great dining experience. Always be courteous, attentive, and professional.
How Do I Access The Restaurant’s Intranet?
You can access the intranet from any computer or mobile device by logging in with your employee credentials. The intranet is your go-to resource for company news, schedules, training materials, and more.